---
title: "Get help"
description: "Find the quickest route to help with Curade, and reach Core Consulting's support team with what they need to help you."
url: https://curade.ai/en/curade/docs/support/get-help/
product: "Curade"
version: "3.0.0"
breadcrumbs:
  - "Curade docs"
  - "Support"
  - "Get help"
---

# Get help

Find the quickest route to help with Curade, and reach Core Consulting's support team with what they need to help you.

Most questions about Curade have an answer in these docs or inside it. For anything else, Core Consulting's support team is a message away.

## Before you begin

- Note what you were doing, what you saw and which tenant and page it was on.

## Steps

1. Ask CLEO about what you see, when CLEO is on for your tenant ([CLEO](https://curade.ai/en/curade/docs/features/cleo/)).
2. Ask your Tenant Admin or a Platform Admin about access, tenants, roles and data collection.
3. Select **Help & Feedback** at the top of any page to write to Core Consulting's support team, in its ticketing system.
4. Add what you noted, then send it.

## Result

Core Consulting's support team picks up your ticket and replies to you. You can also write to [platformeng@curade.ai](mailto:platformeng@curade.ai) from any email account.